Help Desk Information
Help Desk assistance for all First 5 California data systems is available to users through the F5System Support Help Desk via e-mail and telephone.Email:
Hours: 8 am to 5 pm (PST), Monday - Friday
(Unavailable on California State holidays)
Please contact the Help Desk to:
When requesting assistance from F5System Support, be sure to include specific details regarding the nature of your request. When submitting your request, clearly identify which First 5 California data system you are referencing. If your issue or request cannot be resolved immediately, F5System Support Help Desk will provide you with a response within two business days.